Privacy Policy

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Date of birth
• Educational background
• Academic results and qualifications
• School, college, or university information
• Areas of study and career interests
• Scholarship and internship preferences
• Profile photographs
• Documents uploaded by you, including resumes, transcripts, certificates, and supporting documents

1.2 Information Collected Automatically

When you use the Platform, we may automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Location information (where permitted)
• Pages viewed and interactions within the Platform
• Login history
• Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

• Create and manage your account
• Provide scholarship, university, internship, and educational opportunity recommendations
• Match users with relevant opportunities
• Send alerts, notifications, and updates
• Facilitate applications and registrations
• Improve Platform functionality and user experience
• Conduct analytics and research
• Provide customer support
• Prevent fraud, abuse, and unauthorized access
• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with:

3.1 Educational Institutions

Universities, colleges, schools, training providers, and educational organizations when you express interest in their programs or submit an application through the Platform.

3.2 Scholarship Providers

Government agencies, foundations, corporations, and scholarship sponsors for scholarship-related applications and assessments.

3.3 Employers and Internship Providers

Companies and organizations offering internships, graduate programs, and employment opportunities.

3.4 Service Providers

Third-party vendors that assist us in operating the Platform, including:

• Cloud hosting providers
• Analytics providers
• Payment processors
• Communication service providers
• Technical support providers

These parties are required to maintain the confidentiality and security of your information.

3.5 Legal Requirements

We may disclose information when required by law, court order, governmental authority, or to protect our legal rights and interests.

4. User Content and Uploaded Documents

Any documents uploaded by users remain the property of the user.

By uploading content to the Platform, you grant ThePathfindr a limited right to process, store, display, and transmit such content solely for the purpose of providing Platform services.

Users are responsible for ensuring that uploaded materials are accurate and do not infringe the rights of any third party.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide Platform services
• Fulfill legal and regulatory obligations
• Resolve disputes
• Enforce our agreements

Upon account deletion, certain information may be retained where required by law or for legitimate business purposes.

7. Cookies and Tracking Technologies

The Platform may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze usage patterns
• Personalize content and recommendations

Users may manage cookie preferences through their browser settings.

8. Third-Party Links

The Platform may contain links to third-party websites, universities, scholarship portals, employers, and other external services.

We are not responsible for the privacy practices, content, or policies of these third-party websites.

Users are encouraged to review the privacy policies of any external websites they visit.

9. Children's Privacy

The Platform may be used by students under the age of 18.

Where required by applicable law, parental or guardian consent may be necessary for certain services.

Parents or guardians may contact us regarding the collection or processing of personal information relating to minors.

10. International Data Transfers

Your information may be processed or stored in countries outside your country of residence.

By using the Platform, you consent to such transfers, provided appropriate safeguards are implemented.

11. Your Rights

Subject to applicable laws, including the Malaysian Personal Data Protection Act 2010 (PDPA), you may have the right to:

• Access your personal data
• Correct inaccurate information
• Withdraw consent
• Request deletion of personal data
• Restrict certain processing activities
• Object to certain uses of your information

Requests may be submitted using the contact details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on the Platform with an updated effective date.

Continued use of the Platform after changes are published constitutes acceptance of the updated Privacy Policy.

13. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, please contact:

14. Consent

By registering for or using ThePathfindr, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, processing, and disclosure of your personal information as described herein.